I received a promotional email/code from Vivid Seats, but
If, for example, you received a promotional code for $10 off any $100 purchase, you must spend $100 or more on tickets, before service and delivery fees to trigger the discount. Promotional codes valid for specific dollar amounts will only apply to the cost of tickets, not the total price; service and shipping fees are not affected.
Actived: 9 days ago
Contact Customer Service Vivid Seats
For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00 am – 12:00 am CST. Please have your order number ready. Chat with an agent: Chat Now. Call toll-free: 833.228.5143. International: 925.206.3066.
Cancellation Policy : Vivid Seats Customer Support
We are only able to issue compensation for events that are officially cancelled by the venue, team, or performer and not rescheduled. Compensation may be in Fri, 3 Apr, 2020 at 4:08 PM. What do I do if my event is cancelled? How do I get my compensation? Vivid Seats will alert you via email as soon as we have been alerted of a cancelled event.
Support : Vivid Seats Customer Support
How do I know what time the event starts, or when the opener or main act begins? Ticket Listing Information 9. How do I determine the seat numbers for a ticket listing? Will my seats be side by side? I found two separate listings for tickets in the same section and row.
Ticket Pricing : Vivid Seats Customer Support
Vivid Seats does not own or generate tickets; rather, we act as an intermediary between ticket sellers and buyers. This means that all ticket prices are set Mon, 19 Oct, 2015 at 5:46 PM. I found two different listings for tickets in the same section and row, and one is …
Information regarding the coronavirus impact : Vivid Seats
Information regarding the coronavirus impact. Vivid Seats is closely monitoring the current global – and increasingly local – response arising from the declaration of coronavirus (COVID-19) as a global pandemic. The resulting national directives, and state and local government shutdown orders, and other events outside the control of private